Managed Services

Our Managed Services in Malaysia delivers consistent service availability & performance to your business from core to the edge of your network

NetDataSec ensures secure and reliable functionality and on-demand support for your mission-critical systems, networks and applications with our Managed Infrastructure services

Our team of experts will Monitor, Manage, and Maintain your IT infrastructure, allowing you to focus on your core business

Services

Our Specializations

Our Managed Services in Malaysia are designed to support the transformation of your infrastructure, ensuring a solid foundation for your IT strategy. You can rely on our extensive networking experience and continual investment to deliver the business outcomes you need.

Network

LAN, WAN, Wireless, VPN

Network - Routing, Switching​, IT infrastructure

Security

NG-Firewall, IPS, SIEM, IAM, Endpoint security

cyber security
support

Compute

Desktops, Mobile devices, IoT devices

Cloud

Azure, AWS, Google Cloud

Cloud technology

Server

Server, backup and storage

server storage backup

Support / Helpdesk

IT support services

technical support

OVERVIEW

NetDataSec MSP

1

Availability Management

Provide Findings, Requirements and Budget

2

Incident Management

Site Survey, Project Planning & Timeline

3

Problem Management

Site, Network, Device and Connectivity Assessments

4

Request Fulfilment

Provide Findings, Requirements and Budget

5

Access Management

Site Survey, Project Planning & Timeline

6

Capacity Management

Provide Findings, Requirements and Budget

7

Service Level Management

Site, Network, Device and Connectivity Assessments

8

Asset & Configuration Management

Provide Findings, Requirements and Budget

9

Change Management

Site Survey, Project Planning & Timeline

10

Release & Deployment Management

Provide Findings, Requirements and Budget

Business Benefits

Service integration & consistent

Seamless management integration of multiple tier one networking vendors technology

Increased business agility and scalability

We prioritize and accelerate the completion of change requests, network upgrades, workload migration, and site introduction in line with business requirements

Data-driven, informed, and timely business decisions

Manage Centre provides in-depth, near real-time management insight and graphical reporting showing the health and performance of your network 24/7

Increased operational and cost efficiency

Zero touch automation and provisioning mitigates the risk of human error and expedites incident resolution and change management.

Single management process

Removes the need to manage multiple Service Level Agreements (SLAs), monitor multiple tools and retain multiple certifications

Why Choose Us

Key service features

NetDataSec delivers consistent service availability and performance to your business from the core to the edge of your network

Monitoring

Monitoring of availability, capacity, and performance across multivendor wired and wireless LAN, WAN and data center networks.

Automation

High levels of orchestration and automation delivering increased operational efficiencies and resource utilization

Digitalization

End-to-end, data-driven service lifecycle designed to accelerate time to value

Reporting

Analytics-driven operational management insight and real-time reporting

Integration

Proactive integrated management of hybrid IT networking infrastructures: hardware and software, legacy and software-defined networking (SDN)

Business Growth

Focused on achievement of strategic business outcomes from onboarding to management insight

Customization

Clearly defined modular offerings as a foundation for custom service design

Service Management

Responsive change management enabling business agility and scalability